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      <image:title>Work (Copy) - PerXAI | Responsible AI</image:title>
      <image:caption>At PerXAI (pronounced per-si), a seed-funded start-up working out University of Washington’s CoMotion Labs, A.K. led a global team of ML engineers, data scientists, and designers to create a set of Responsible AI and UX principles. Results: Definitive product development guide for UX, marketing design, and XAI models for a new platform empowering users to validate recommendations served up by ML.</image:caption>
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      <image:title>Work (Copy) - Cisco | Elevating the customer experience</image:title>
      <image:caption>Cisco’s Global Brand Experience and Design team engaged R+Co. as a freelance - then in-house - Experience Strategy Director to lead the creation and launch of a new cross-platform modern digital design language for all of Cisco. In addition to leading a high-performing team of in-house and agency designers, researchers, strategists, pm’s, and developers - R+Co. managed SOWs, vendors, budgets, and leadership engagement. Under R+Co.’s leadership, the team created everything from design and Accessibility principles to motion design, iconography, color palettes, look and feel, and tone and voice for the entire Cisco product portfolio.. Results: Thanks to highly-engaged executives and an incredible team, the designs were CEO and Board-approved. From there, R+Co. quickly scaled the implementation of the design language across the product portfolio to reach over 100 million users in record time, affecting over $3B in product revenue in the first six months.</image:caption>
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      <image:title>Work (Copy) - Webex | Scaling growth</image:title>
      <image:caption>Webex is the OG of B2B video conferencing technology - and, even before the pandemic, more and more companies were embracing hybrid working models. The Webex website and messaging was very enterprise-centric and outdated compared to upstarts like Zoom and Slack. Recognizing that the changing employee ecosystem has enormous influence over IT decisions, R+Co. worked with the team to take on a full rebrand and overhaul of the brand strategy, look and feel, and messaging content to resonate directly with our existing and potential customers. R+Co and the team also significantly streamlined the e-commerce purchase path both online and in-app, making it faster and easier for teams to quickly get started with Webex. Results: 10% YOY user growth and 10% YOY sales increase.</image:caption>
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      <image:title>Work (Copy) - Microsoft Incubation | Building a strong innovation pipeline</image:title>
      <image:caption>Microsoft engaged R+Co. to work with studio leads to build and launch a fast-paced innovation program for a high-profile - but stealth - cross-functional incubation team of designers, strategists, and engineers creating near-future AR/VR/MR consumer-facing technology. First, R+Co. defined the incubation model that best fit the team, the goals, budget, desired outcomes, and timelines. Next, R+Co. built and implemented an engagement strategy to create partnerships with executives across the Windows org to raise the teams’ profile, create demand, and ensure strong working relationships between teams. Results: R+Co. successfully built a high-functioning and collaborative environment of learning, rapid ideation and prototyping to accelerate commercializable innovations. One early success of the team was the Microsoft DUO, launched in late 2019.</image:caption>
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      <image:title>Work (Copy) - EnergySavvy.com | Designing and launching an end-to-end SaaS experience</image:title>
      <image:caption>Using a peer comparison strategy to inspire homeowners to build energy efficient homes, EnergySavvy started with a lead-gen business model, then quickly pivoted to SaaS. As Director of Marketing + Experience Strategy, R+Co. used the peer comparison technology as a jumping off point to create an end-to-end experience for our customers and providers - from awareness to adoption, retention, and support. Results: R+Co. and the team quickly scaled the model and reached customers nationwide. EnergySavvy sold for $35M in 2019.</image:caption>
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      <image:title>Work (Copy) - Cisco CX |ML-driven mobile app strategy</image:title>
      <image:caption>To help scale customer adoption and retention of Cisco’s Customer Experience (CX) desktop app, R+Co. directed an extraordinary team of strategists, designers, and researchers to do a deep dive into the business needs of our customers and their daily work goals and habits. Results: Working on tight timeline, the team identified high-value unique opportunities for customization and personalization, as well as key marketing integrations for our launch strategy.</image:caption>
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